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What is ERP?

ERP stands for Enterprise Resource Planning.

Enterprise Resource Planning systems integrate all data processes of an Oraganization into unified system.

The key feature of an ERP system is it uses a single or Unified database to store data for the various system modules.

Various Modules which comes under ERP are listed below:

i.Manufacturing
ii.Supply Chain
iii.Financials
iv.CRM
v.Human Resources
vi.Warehouse Management

What is SAP ?

SAP stands for Systems Applicatios and Products in Data Processing.

SAP AG has released SAP R/2 Version initially.The architecture of the R/2 system is Mainframe Architecture.

Later SAP R/3 is released which has different from R/2 architecture.

R stands for RealTime.
3 stands for 3 Tier Architecture.

There are over 120,000 installations at more than 30000 Companies.SAP Products are used over 15 millon People in more than 125 countries.



The responsibilities of a support consultant are:


- Primarily responsible for Handling tickets and application support to the endusers


- When an issue comes diagnose, analyse and solve the issue


- Responsible for any enhancements


- Writing functional specs and interacting with Abapers to develop any user exits


- Training the end users and preparing end user training material

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